E-bills and Indian management jokers

Another e-bill issue this time with airtel. They stopped printed paper bill because some management joker told them to "GO GREEN". I mean this is good in the US who have swindled most pf the wood available in the world to build houses for them. In India half the time you do not have power, other half the Internet fails. Rest of the time If there is any, MS Windows works on it's own and does not care about the person in front of it. If you want to take a print out of the PDF file, they have Advertisements which take my toner along with it.. No point writing all this - half our people are brainless, other quarter spine less. Ok the solution? I told them I am a Computer Illeterate and then they agreed to send me paper bills.