Zig Zag Thoughts: October 2011

Sunday, October 30, 2011

My complaint to Airtel - phone numbers edited

Dear Sir/Madam

I had applied for an Airtel 3G connection on 24/10/11 through Laser Valley Telecom
at Bazullah Road, through Ms. Anitha. 3G number xxxxx xxxxx.

Subsequently Airtel had sent a person for address verification (Rajini, probably not the
cinema actor I think).This person met my father and got all the details regarding me.

But now I found that my service has been suspended due to non-availability of the person or
signature does not match.

Here is the list of "LOGICAL" things that he should have been done, unless Mr. Rajini is a Robot
as in the movie.

1. There was no prior intimation of the visit, inspite of the fact that my contact airtel number xxxxx xxxxx
is more than 5 years old. Probably Mr. Rajini thought that a GHOST has met Ms. Anitha and
applied for connection.Please also note that there was NO DEFAULT payment in this number.

2. My father whom your INTELLIGENT verification employee met is my BIOLOGICAL father and it can
be proved in the court of law, therefore this is another evidence that I am not DEAD.

3. Personally I had applied for the connect with Ms. Anitha and this proves that I am not DEAD and I
had signed in all the letters dealing with my application.

Having proven that I am not DEAD, the least your intelligent security verification person could have
done is called me.

As far as the residential address is concerned, it is a purely legal construction and it exists.

I would like Airtel to do two things:

1. Restore my connection.
2. Inform me of what action has been taken against the employee inspite of the fact that I am ALIVE
informed Airtel that it was not a right address where i live.

If I do not get remedial measures for these items I would be force to take legal measures for the
mental strain and torture that as a "PRIVELEGED" airtel customer i have been forced to undergo.

Thanks,
Shankar Raman

My Travel - From TravelBrain